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Everything at a glance: the new service area in the PFREUNDT e-shop
A central element of the new e-shop is the digital service area, which serves as a central point of contact for all customer service issues. Here, the PFREUNDT scales in use can be managed centrally. Spare parts, customer services, or calibrations can be ordered directly online for each weighing system.
Detailed order histories are also available for each scale, including service technician reports. In addition, the service area provides an overview of offers and orders as well as the corresponding processing status of current orders. This enables customers to manage their PFREUNDT weighing solutions transparently and in a structured manner, anytime and anywhere.
New: Order conversions online
Another new feature in the PFREUNDT e-shop is the option to order the conversion of a PFREUNDT scale into another construction machine directly online. This shortens the processing time and results in less downtime for the customer's construction machines or scales.
Advantages of the PFREUNDT e-shop at a glance
In addition to the new functions, the PFREUNDT e-shop allows customers to put together their own individual weighing system at any time using the product configurator. Starting with the selection of the vehicle type, customers then specify the calibration capability, the measuring principle, and the software scope of the weighing electronics.
In addition, services such as installation or accessories, e.g., a printer, can be added directly. This means that a customized weighing system can be configured and ordered to suit your own operational requirements with minimal time and effort. Thanks to the transparent price display, there is no need to obtain separate quotes, as all the necessary information is immediately available in the e-shop.
- 24/7 access to prices, orders, and services
- Maximum transparency for all current and past orders
- Reduced downtime thanks to faster service processes
- Efficient workflows thanks to direct ordering options
- Intuitive operation for a seamless user experience
Access to the PFREUNDT e-shop
The PFREUNDT E-Shop is available to customers, dealers, and international partners around the clock. After successful registration and internal verification, users receive their access data and can view the entire product portfolio, including current prices, online at any time and place orders for products, spare parts, and services.
