Logo of Pfreundt, a supplier of mobile weighing systems such as excavator scales and crane scales. Slogan: Easy. Better. Weighing.
Two men wearing hard hats shake hands in front of construction machinery, with the text highlighting: 600+ installations per year.
PFREUNDT Service
All-round service –
personal, local
and competent

PFREUNDT service – expert and nationwide

Our experienced service team provides comprehensive, professional help.

Our experts know every PFREUNDT weighing system and accessory in detail and provide expert support with diagnosis and troubleshooting. Whether by phone, remote diagnosis or via our knowledge base: we help you identify and fix errors quickly and effectively.

Click on the service you need to learn more:

A PFREUNDT employee next to a service vehicle for mobile weighing systems.
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PFREUNDT Service

Technical support at PFREUNDT is free of charge

Everyone in the PFREUNDT support team is familiar with all the scales and accessories.

Our qualified technicians and experts are available for remote diagnosis and any necessary troubleshooting. Give us a call:

Technical support
+49 2862 9807-200

PFREUNDT service network

Our nationwide service network in Germany

Thanks to our nationwide service coverage, PFREUNDT is always on site quickly and reliably anywhere in Germany.

Our experienced, regionally based service technicians ensure short response times and direct, efficient support. This way, maintenance, repairs, calibrations and technical support can be carried out without long waiting times.

Contact our service team

Service contracts

Reliable planning thanks to service contracts

With an individually tailored service contract, you secure binding response and resolution times that are precisely matched to your operational requirements.

Whether defined intervention times, prioritized handling or optional 24/7 service availability – we design your service contract flexibly to suit your needs. At the same time, clear contractual terms provide full transparency regarding scope of services and costs.

Contact our sales team

PFREUNDT calibration service

Fast, reliable & from a single source: the PFREUNDT calibration service

PFREUNDT offers complete calibration service from a single source.

The teams of technicians in our calibration center on Robert Bosch Street provide assessments of conformity and calibration, checkweighing and readjustments. Assessments of conformity and calibrations can also be performed on site at your location.

From filing the application to planning and implementation: the experts at PFREUNDT take care of all matters for you. PFREUNDT is setting standards in service.

Your advantages with the PFREUNDT calibration service at a glance

  • On-site calibration:
    Our mobile calibration vehicles come directly to you

  • Complete organization:
    We take care of everything – from filing the application to scheduling

  • Experienced technicians:
    Our service teams know your scales and machines

  • Large calibration fleet:
    We are flexible and ready for action quickly anywhere in Germany

Fully calibrated for service

Every two to three years, a scale used in legal-for-trade applications must be calibrated.

When calibration is due, we contact you by e-mail. You can then order the calibration online and we take care of the rest.

Your personal contacts:
Pia Beckmann and Jens Lange

Phone: +49 (0) 28 62 / 98 07-400
E-mail: ed.tdnuerfpobfsctd-8ac03a@ecivreshcie

Pia Beckmann and Jens Lange, your points of contact for the PFREUNDT calibration service
A PFREUNDT truck and wheel loader working with mobile weighing systems on a construction site.

PFREUNDT knowledge base

Knowledge available at any time:
the PFREUNDT knowledge base

The free PFREUNDT knowledge base gives you around-the-clock
access to all important information about your weighing systems.

  • Free access

  • 24/7 availability

  • Operating instructions & manuals

  • Technical documentation

  • FAQs & help

Go to the knowledge base
The PFREUNDT knowledge base on a laptop screen with excavators in the background, manuals, and help & FAQs.

PFREUNDT e-shop

Maximum service, available at any time

As a digital service area, the PFREUNDT e-shop is the central point of contact for managing your PFREUNDT weighing systems and simplifies configuration, ordering and administration.

  • Spare parts, customer service visits or calibrations can be ordered directly online

  • Order histories, service reports and a transparent overview of quotes, orders and their processing status are available 24/7

  • Order conversions directly online

  • Simple, intuitive operation

Go to the PFREUNDT e-shop

Questions & Answers

FAQ – Further information

In our FAQ you will find further information about PFREUNDT and our services.

With the browser-based PFREUNDT Web Portal, you can access your digital weighing data in real time – at any time and from anywhere. All weighing data is transferred automatically from the PFREUNDT weighing systems to the cloud, where it is available immediately for evaluation, reporting or further processing in ERP systems such as Sage.

With digital weighing solutions from PFREUNDT, time-intensive work processes in extraction, disposal or agriculture can be automated and efficiently digitized. Mobile weighing systems, cloud-based weighing data, digital delivery bills and a direct connection to ERP systems enable faster data recording, less paperwork and optimized processes in construction site and material management.

The PFREUNDT Web Portal offers business customers key functions for managing and evaluating weighing data in real time. These include cloud-based data storage, digital order and material management, automatic reports, vehicle and construction site overviews, and interfaces to ERP systems such as Sage for efficient process digitization.

There is no standalone app to download. The PFREUNDT Web Portal is available online as a web app and can therefore be used conveniently on a smartphone or tablet. This gives business customers access to digital weighing data, real-time evaluations, vehicle data and construction site information at any time – flexibly and from anywhere.

Data in the PFREUNDT Web Portal is protected by modern cloud technologies and secure data transfer and is stored on European servers. Business customers benefit from a high standard of data protection, controlled user access and reliable storage of their digital weighing data and process data.

You can reset the password for the PFREUNDT Web Portal directly using the "Forgot password" function on the login page. After entering your e-mail address, you will receive a link to set a new password for secure access to your digital weighing data and cloud applications.

The PFREUNDT Web Portal lets you manage your vehicle scale centrally and evaluate all weighing data in real time. The cloud-based software enables digital order management, a vehicle overview, reporting and further processing of weighing data via interfaces.

PFREUNDT vehicle scales offer the recycling industry precise weight recording, efficient material documentation and optimized loading processes. Digital weighing data, mobile weighing systems and a direct connection to the Web Portal make it possible to manage material flows transparently, automate processes and reduce operating costs.

Numerous extensions are available for PFREUNDT vehicle scales, including cloud connection via the Web Portal, digital order entry, printers, RFID solutions and interfaces to ERP systems. This allows weighing processes, fleet management and digital data evaluation to be optimized individually.

A PFREUNDT weighing system is installed by experienced service technicians directly on the vehicle or machine. After assembly, the mobile weighing system is calibrated, the software is set up and all functions for digital weight recording and the connection to the Web Portal are checked.

Yes, PFREUNDT weighing systems can be retrofitted to existing vehicles and machines without difficulty. The mobile weighing solutions can be individually adapted to different vehicle types and enable precise digital weight recording as well as connection to the PFREUNDT Web Portal.

The assessment of conformity of a PFREUNDT weighing system covers all necessary steps – from the application, including all administrative matters, through planning to implementation – including technical testing, calibration and legally compliant certification of the weighing system. This ensures that the mobile vehicle scale meets all legal-for-trade requirements and is approved for use in commercial transactions.

In addition to installation, PFREUNDT offers comprehensive services for weighing systems, including maintenance, calibration, assessment of conformity, repairs, training and technical support. These services are complemented by digital services such as cloud connection, software updates and a digital knowledge base.

Via the PFREUNDT Web Portal, you can access your digital weighing data in real time at any time. The cloud-based solution enables mobile evaluation, management and further processing of weighing data as well as connection to ERP and telematics systems.

PFREUNDT offers mobile weighing technology and digital weighing solutions for a wide range of industries, including construction, extraction, disposal, recycling, agriculture, logistics, mining and industry. The weighing systems support companies with precise weight recording, process optimization and digital data management.

Contact form

We look forward to your message!

Datenschutz*
Go to the knowledge base
Phone: +49 (0) 2862 98 07-0
Email: ed.tdnuerfpobfsctd-5faa8c@ofni

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