To ensure that answers are available even more quickly in future, PFREUNDT has launched a knowledge database as a central platform for information for its customers, partners and international representatives.

All content relating to PFREUNDT weighing systems and software solutions, services and technical support is now available at www.help.pfreundt.de – clear, up-to-date and accessible at any time.

Help and technical documents available around the clock

The knowledge database is clearly structured, intuitive and provides quick access to a comprehensive collection of help and frequently asked questions (FAQs) about the PFREUNDT product portfolio. All technical documents such as operating instructions, data sheets or spare parts lists as well as information on interfaces are also available in a bundled form. A particular highlight is the integrated AI-supported search function, which guides users to the right answers in a targeted and efficient manner – available around the clock and at any time.

Directly from Support

The contents of the knowledge database are based on the knowledge and experience of the PFREUNDT support team. Frequently asked questions and tried-and-tested solutions are incorporated directly into the database – presented in a clear and practical way. This makes it easy to solve many issues yourself without having to wait.

Advantages at a glance:

• Available 24/7: Access to all content – regardless of business hours.
• Faster to the solution: Instructions, FAQ entries and troubleshooting directly available and easy to find thanks to the smart search function.
• No waiting times: Many issues can be resolved directly and independently
• Always up to date: New functions and solutions are constantly being added.
• Structured & clear: All technical documents centrally in one place.

The new PFREUNDT knowledge database is now online and can be accessed both on your smartphone and on your computer in the office – initially in German, the English version will follow shortly.

Discover now